The most complete survey feature set on the market!
See all the features below
With a SMS-Track survey, you get access to the most complete feature set on the market – built through 20 years of experience sending SMS surveys.
3 Survey Setups
Simple SMS Survey
With SMS-Track you can easily start a simple survey sent using SMS / Texts where respondents answer with SMS / Text.
Advanced Web Survey
Your simple SMS Survey is integrated with our advanced web surveys – which may also be sent by SMS / Text where respondents answer on a web page.
Unrestricted and completely flexible scheduling
You can at any time change your survey to our fully flexible scheduling system. We can schedule your survey according to all your scheduling requirements.
Text Message Survey
A SMS survey provides exceptionally high response rates – usually above 90%.
Combine your SMS survey with a web based survey.
This programme allows the users to create projects with completely un-restricted scheduling including text message and web based surveys.
Export all data to universal .CSV data format, which can be used for import in your own analysis / statistics software.
AI/NLP Text Parsing
Intelligent AI parsing of responses, to make sure our parser understands the survey answers.
Custom tailored reporting solutions designed for your specific requirements.
Choose among several standard reports for presenting you survey.
Manual one-way text messages
Send out text messages directly to all/some respondents at any time. Useful for information updates and mass messaging.
Eliminate any typing errors with an easy and quick “search and replace” in your survey data.
Easily monitor missing answers and manually resend unanswered questions.
In case of forgetful respondents a reminder message can be sent out to allow the respondent to quickly resume the survey.
Respondents will automatically be removed from SMS-Track by texting the keyword “Stop”.
Send an introduction message at the beginning of a survey to all new respondents.
One Way Messages
Send out one-way messages. Can be used for outro message after a successfull survey has finished.
Enforce answer validation by rejecting answers which does not fit the specified requirements.
Setup branching rules dependent on incoming answers. This allows for intelligent selection of the next question.
Respondent Category Grouping
Easily add additional data for each respondent in extension to the basic respondent data.
Automatically add new respondents to your survey by texting a specific keyword to SMS-Track.
Questions can be generated dynamically and targeted each respondent individually and personalized.
Advanced Survey Management
Advanced management features available for high-volume projects.
Enables respondents to answer with pictures from mobile, in countries where MMS responses are supported.
Upload Multiple Respondents
Upload new respondents from a spreadsheet. SMS-Track provides a custom template for each survey.
API – Integration
This enables a wide spread of opportunities for surveys. Respondents can be included via an API with customers system, questions can be initiated upon certain events captured with the applicable API.