The most complete survey feature set on the market!
See all the features below
With a SMS-Track survey, you get access to the most complete feature set on the market – built through 20 years of experience sending SMS surveys.
3 Survey Setups
Simple SMS Survey
With SMS-Track you can easily start a simple survey sent using SMS / Texts where respondents answer with SMS / Text.
Advanced Web Survey
Your simple SMS Survey is integrated with our advanced web surveys – which may also be sent by SMS / Text where respondents answer on a web page.
Unrestricted and completely flexible scheduling
You can at any time change your survey to our fully flexible scheduling system. We can schedule your survey according to all your scheduling requirements.
All Features
Text Message Survey
A SMS survey provides exceptionally high response rates – usually above 90%.
Web Survey
Combine your SMS survey with a web based survey.
Flexible scheduling
This programme allows the users to create projects with completely un-restricted scheduling including text message and web based surveys.
Data Export
Export all data to universal .CSV data format, which can be used for import in your own analysis / statistics software.
AI/NLP Text Parsing
Intelligent AI parsing of responses, to make sure our parser understands the survey answers.
Advanced Reports
Custom tailored reporting solutions designed for your specific requirements.
Standard Reports
Choose among several standard reports for presenting you survey.
Manual one-way text messages
Send out text messages directly to all/some respondents at any time. Useful for information updates and mass messaging.
Cleanse Answers
Eliminate any typing errors with an easy and quick “search and replace” in your survey data.
Missing Answers
Easily monitor missing answers and manually resend unanswered questions.
Reminder
In case of forgetful respondents a reminder message can be sent out to allow the respondent to quickly resume the survey.
Automatic Opt-Out
Respondents will automatically be removed from SMS-Track by texting the keyword “Stop”.
Intro Messages
Send an introduction message at the beginning of a survey to all new respondents.
One Way Messages
Send out one-way messages. Can be used for outro message after a successfull survey has finished.
Answer Validation
Enforce answer validation by rejecting answers which does not fit the specified requirements.
Question Filtering
Setup branching rules dependent on incoming answers. This allows for intelligent selection of the next question.
Respondent Category Grouping
Easily add additional data for each respondent in extension to the basic respondent data.
Keyword Signup
Automatically add new respondents to your survey by texting a specific keyword to SMS-Track.
Dynamic Messages
Questions can be generated dynamically and targeted each respondent individually and personalized.
Advanced Survey Management
Advanced management features available for high-volume projects.
MMS support
Enables respondents to answer with pictures from mobile, in countries where MMS responses are supported.
Upload Multiple Respondents
Upload new respondents from a spreadsheet. SMS-Track provides a custom template for each survey.
API – Integration
This enables a wide spread of opportunities for surveys. Respondents can be included via an API with customers system, questions can be initiated upon certain events captured with the applicable API.